The Boiler Upgrade Scheme: a plain-English guide for Newcastle
The Boiler Upgrade Scheme pays £7,500 toward an air source heat pump installed in England. It is not means tested, the installer applies on your behalf, the money comes off your invoice, and the main conditions are a valid EPC without outstanding insulation recommendations, an MCS certified installer, and a fossil fuel or electric system being replaced.
What the scheme is
The Boiler Upgrade Scheme (BUS) is the Government's core incentive for switching homes from gas, oil, LPG or electric heating to heat pumps. It pays a flat £7,500 per air source installation, it has been running since 2022, and it is funded through the late 2020s with annual budgets that have been increased, not cut, since launch. For a Newcastle household it transforms the economics: a £10,000 installation becomes a £2,500 one.
The eligibility rules that actually matter
- You must be replacing a fossil fuel or electric heating system. Gas, oil, LPG boilers and electric storage or panel heating all count. Replacing an existing heat pump does not.
- The property needs a valid EPC with no outstanding loft or cavity insulation recommendations. This is the condition that trips people up, and in Newcastle it is rarely expensive to fix: a loft top-up is a few hundred pounds and a cavity fill similar. Solid-wall terraces in Jesmond and Heaton have no cavity to fill and usually clear the test on the loft alone.
- The installer must be MCS certified and so must the equipment. No certification, no grant. This is why MCS is non-negotiable on every quote issued through this site.
- The heat pump must be capable of heating the whole property. Which is another way of saying the grant requires the heat loss survey too.
- Homeowners and small landlords qualify. New builds do not, and hybrids do not.
How the money moves
You never touch the application. The sequence runs: survey, written quote showing the price net of the £7,500, installation and commissioning, MCS certificate issued, installer submits the claim to Ofgem, Ofgem emails you to confirm the installation happened, grant paid to the installer. Your only task is clicking confirm on one email. Because the grant is deducted up front, you are never out of pocket waiting for a reimbursement.
The exclusions, stated before you budget
Hybrids are not eligible, which is why a hybrid quote and a grant-funded full conversion are always priced side by side: sometimes the hybrid still wins on total cost once insulation is priced in, and sometimes the grant makes the full system the obvious choice. Heat-pump-for-heat-pump replacements are excluded. Properties that have already received a BUS grant are excluded. And the EPC condition means the fabric conversation happens at the survey, not as a surprise mid-job.
What sits alongside the BUS
Two other schemes matter to Newcastle households. ECO4 funds insulation and heating upgrades for lower-income and vulnerable households, and it can cover fabric work that makes a heat pump viable; the survey flags where that route is worth pursuing. Zero-percent VAT applies to heat pump installations until at least 2027, so none of the prices on this site carry a VAT addition on top. Households on storage heating in Benwell, Elswick, Walker and Byker should check both schemes, because the combination can cover more than people expect.
The practical next step
Eligibility is confirmed at the survey as a matter of course: EPC check, fabric assessment, MCS certification of the installer quoting. Put the property details in the quote form and the grant arithmetic for your specific house comes back in writing with the quote.